What if My Child Gets Sick After Hours?
For urgent after hours questions, calling the front desk number will give you a recording that lets you choose between being connected to the Methodist Call-A-Nurse nurse triage line or directly getting through to the doctor on call. The email address listed as the office email on our home page IS NOT an email that is checked after hours, nor is the nurse email. Established patients have been given the doctor's email addresses to send nonurgent messages to the doctor that will be checked intermittently after hours but may take up to 24 hours to receive a response.
For routine issues that can wait until the next day, we recommend calling back during normal office hours.
For after hours urgent care facilities, we recommend:
The Emergency Clinic Alamo Heights (6496 N. New Braunfels Ave, 210-880-3223)
—previously known as Alamo Heights Minor Emergency *NOTE: They now charge as an emergency room
Tots 'n' Teens (11019 Culebra Rd, Ste 155, 210-267-5411)
Texas Med Clinic (multiple locations throughout San Antonio)
Little Spurs (multiple locations throughout San Antonio)
In case of emergency, we recommend these Emergency Departments:
Methodist Children's Hospital (7700 Floyd Curl Drive, 78229)
North Central Baptist Hospital (520 Madison Oak, 78258)
Children's Hospital of San Antonio (333 N. Santa Rosa, 78207) previously called Christus Santa Rosa
because they have pediatric emergency departments. Call 911 if necessary.